Patient Administration Clerk
Achievement #1
SGT Jane Snuffy oversaw the health, welfare and morale of 3 patient administration (PAD) specialists across both the day and night shift for JRTC Rotation 25-08. She provided professional oversight and sound direction to subordinates to keep the PAD section organized, efficient and focused. She integrally contributed to the management of 776 patient encounters for 510 individual Soldiers, over 150 more Soldiers than any other PAD Specialist during the rotation.
Achievement #2
SGT Snuffy maintained enthusiasm and focus for her tasks and responsibilities across long hours within inadequately supported circumstances. Her efforts contributed the efficient evaluation for patients resulting in the successful Return to Duty (RTD) of 457 Soldiers with an RTD rate for deploying Soldiers of over 92%.
Achievement #3
SGT Snuffy leveraged her experience to train and mentor the new PAD personnel attending the JRTC rotation's second half. In large part to her valiant efforts, the unit maintained 100% accountability for all patients, records and recovery status while operating in a high ops-tempo clinical environment which was often plagued with inadequate access to information technology resources.
Achievement #4
SGT Snuffy played a vital role in the Beta field launch of the clinic's comprehensive "Patient Admin Tracker" tool, maintaining responsibility for operating capacity throughout the most labor-intensive portion of JRTC training exercise. She enhanced reporting products that reached Fort Polk's senior-level leadership and Iowa Army leadership. Her efforts to ensure impeccable patient tracking fidelity led to increased force readiness levels above 90% following the intensive JRTC battle rhythm.
Citation
Exceptionally meritorious service in support of Joint Readiness Training Center JASR clinic operations during the rotation. Sergeant Yesenia Snuffy's extraordinary tenacity, intense devotion to duty and strong sense of personal excellence provided superior and professional diligence in the success of countless patient encounters and patient tracking requirements. She consistently distinguished herself as a force multiplier by maintaining overall specialty expertise during pad operations ensuring Soldiers across all 3 us Army branches and 2 foreign nations had their records maintained with strict Army confidentiality despite a high ops tempo. SGT Snuffy's superb performance of her duty reflects great credit upon herself, the Iowa Army National Guard, the United States Army, and our great nation.
Patient Administration Clerk
Achievement #1
SPC Snuffy quickly became the most trusted junior PAD specialist in the JASR. She personally accounted for over 460 patient encounters from US Army training units and 2 foreign countries. Her work with the newly minted "Patient Admin Tracker" played an integral role in managing Medical Readiness. She researched and replicated Provider orders for over 350 unique patients during the exercise. Her untiring work ethic and devotion to duty were directly responsible for the JASR clinic's success.
Achievement #2
SPC Snuffy became a subject matter expert on the Data Control Team. She effectively fused patient tracking information from all-sources and converted it to electronic formats allowing follow-on care to proceed unhindered. Her input and assurance of accuracy in the Patient Admin Tracker proved instrumental in planning follow-up interventions and conducting real-time reports for the Iowa National Guard leadership.
Achievement #3
SPC Snuffy displayed unwavering commitment to mission-accomplishment and selfless service, personally contributing to the successful completion of the JRTC exercise. She managed over 700 pages of sensitive patient data while servicing dozens of unique Army units within the JRTC Area of Responsibility. Her professionalism and flexibility contributed to the JASR's success and being recognized by Iowa Leadership for outstanding readiness maintenance levels surpassing a 92% return-to-duty rate by ENDEX.
Achievement #4
During wrap-up operations as the JASR clinic transferred responsibility to the incoming reserve unit, SPC Snuffy performed admirably in spearheading the Left/Right Seat ride for the PAD section. By ensuring incoming PAD Specialists gained familiarity with patient tracking tools and held positive control of necessary equipment during tear-down operations, she ensured 100% accountability of medical administration data as the exercise concluded.
Citation
For meritorious service while serving as a patient administration specialist, JRTC Aid Station Rear (JASR), while at Fort Polk, Louisiana from 11JUNE2025 to 28JUNE2025 in support of Joint Readiness Training Center operations. Specialist Jane Snuffy directly contributed to the health services support operations of over 450+ patient encounters and 300+ unique patients during the training exercise. SPC Snuffy provided support to Soldiers from all three Army service components, multiple states' National Guard members, and international troops from Jordan and Kosovo. She routinely oversaw tracking of clinic operations and medical interventions so Soldiers could be more accurately identified for readiness purposes, especially regarding the upcoming deployment of Iowa forces. Her attention to detail and outstanding sense of service before self resulted in vastly improved clinic operations and healthcare delivery as reported by multiple JRTC units and observer controller trainers. Her diligence and dedication to duty reflect great credit upon herself, her section, the Medical Readiness Detachment and the Iowa Army National Guard.
Patient Administration Clerk
Achievement #1
SPC Jane Snuffy rose to the challenge of serving as a Patient Administration (PAD) clerk for Fort Polk, Louisiana's JRTC Aid Station Rear (JASR) Clinic during Joint Readiness Training Center (JRTC) Rotation 2025-08, from 12JUNE2025 through 28JUNE2025. SPC Snuffy consistently proved to be a valued asset as a Medical Records Clerk for the PAD section.
Achievement #2
SPC Snuffy spearheaded the demanding task of records organization, carefully scanning and sorting documentation for 373 patient encounters for 141 unique patients with zero losses or mis-files. She proved the swiftest at locating requested records as well as identifying and correcting files that others had placed out of order.
Achievement #3
SPC Snuffy's tenacity, and mission-first attitude enabled her to scan over 21 inches of sensitive medical documentation which included hundreds of Soldiers' PHI. She further saw to the proper digital filing of these documents, thus ensuring excellent JASR patient care and enabling the processing of future Veteran Affairs claims.
Achievement #4
SPC Snuffy maintained enthusiasm and focus for her tasks and responsibilities across long hours despite switching between day and night shifts. She routinely leveraged her experience to train and mentor other PAD personnel and clinic staff concerning record keeping. Thanks to her efforts, the clinic maintained accountability for all patients and their records while operating in an often busy environment with inadequate access to information technology resources.
CITATION
Exceptional performance of duty while serving as a patient administration specialist at the Fort Polk, Louisiana's JRTC Aid Station Rear (JASR) supporting Joint Readiness Training Center (JRTC) operations. SPC Snuffy directly contributed to the health services support operations of 373 patient encounters from 141 unique patients during the training exercise. SPC Snuffy provided support to Soldiers from all three Army service components, including National Guard members from 17 states with over 53 from Iowa, plus troops from Jordan and Kosovo. She routinely assisted with clinic operations outside of her MOS, enabling providers and combat medics to focus on giving care to Soldiers preparing for deployment. Her attention to detail and outstanding sense of service before self resulted in vastly improved clinic operations and delivered superior healthcare as reported by observer controller trainers compared to many other rotations. SPC Snuffy's diligence and dedication to duty reflect great credit upon herself, the Iowa Army National Guard, and the United States Army.
Patient Administration
Achievement #1
SGT Snuffy maintained peak levels of enthusiasm and focus with a sight-picture on mission-essential responsibilities vital to the clinic's operations. She daily oversaw the Patient Administration (PAD) section across long hours, managing 24-hour PAD clinical operations, despite receiving inadequate support from the post according to Army Doctrinal standards. Without complaint, she rose to the task and demonstrated true leadership within the clinic. Through an overwhelming sense of duty, she motivated others to keep morale high and stay mission-focused.
Achievement #2
SGT Snuffy served as the Patient Administration NCOIC for the JASR clinic, serving all 3 US Army branches and Soldiers from 2 foreign entities. She oversaw and processed 461 clinic encounters involving 340 unique individuals who received treatment and follow on care. With a mix of 139 varied medical conditions, SGT Snuffy accurately tracked patient status from initial contact through RTU status contributing to a 92% Return to Duty rate for DMD Soldiers.
Achievement #3
SGT Snuffy leveraged her experience to train and mentor the new PAD personnel attending the JRTC rotation's second half. Her professional attitude, attention to detail and magnanimous efforts ensured that the unit maintained accountability of all patients and their electronic health records. This hand-off occurred during the clinic's highest op-tempo with an often-chaotic clinical environment. Despite inadequate access to information technology resources, SGT Snuffy oversaw the execution of the PAD's mission superbly.
Achievement #4
SGT Snuffy played a vital role in the initial field launch of the clinic's comprehensive "Patient Admin Tracker" tool, assuming initial operating capacity on Day One. She created multiple reporting products from information gleaned through clinic operations. These reports were collected and forwarded to both senior-level leadership on post. Her organizational expertise filled many intelligence gaps. She worked tirelessly to train junior Soldiers and replacement staff. SGT Snuffy's efforts to track patient information as part of a crack Database Team during JRTC exercises increased force protection and readiness while Iowa units trained for the looming deployment.
Citation
For exceptionally meritorious service in support of JRTC 2025-08 from the 27th of May to the 13th of June 2025. SGT Jane Snuffy's extraordinary tenacity, intense devotion to duty and strong sense of personal excellence provided superior and professional diligence in the success of countless patient encounters and in patient tracking requirements. SGT Snuffy's superb performance of her duty reflects great credit upon herself and the Iowa Medical Readiness Detachment, the United States Army and our great nation.
Patient Administration Specialist
For meritorious service as a Patient Administration Specialist while assigned to the Tennessee Medical Readiness Detachment. SPC Ceaser Arua's technical skill, loyalty, and unwavering commitment to excellence were instrumental in supporting the medical readiness of over 3,500 Soldiers assigned to Tennessee Army National Guard units. His initiative, attention to detail, and dedication to both planning and execution directly impacted the success of physical health assessments, Soldier Readiness Processing events, and other readiness activities. His outstanding contributions reflect great credit upon himself, the Tennessee Medical Readiness Detachment, the Tennessee Army National Guard, and the United States Army.
Administration Specialist Award (ARCOM)
SPC Smith consistently proved to be a valued asset as a Medical Records Clerk for the Patient Administrations Division (PAD). SPC Smith's mission-first attitude enabled her to scan over 100 inches of sensitive medical documentation into patients' records, dating as far back as 2004. She ensured timeliness when processing Veteran Affairs claims, and satisfactory retrieval of patients records when requested. Her work ethic proved to greatly increase the productivity of the office while exceeding expectations of completing the daily mission.
As a Correspondence clerk, SPC Smith was responsible for processing over 200 Release of Information requests a month, as well as over 1,000 background checks for Soldiers requesting arms room access, jobs for Civilians requesting work with children, and Soldiers with specialties inside and outside their MOS. She displayed a genuine willingness to help patients and hospital staff with complicated problems in a professional and courteous manner.
SPC Smith's excelled in all her duties within PAD, Outpatient Records and Correspondence sections. Her leadership, take charge attitude and enthusiasm assisted in developing a sense of teamwork, loyalty, and initiative in her peers. SPC Smith's also assisted with training four new Soldiers in the section. Her vast knowledge of regulations and Standard Operating Procedures was utilized daily guaranteeing that only the best patient care and unequaled customer service was given.
ARCOM Award for a Patient Administration Specialist
SPC Snuffy consistently proved to be a valued asset as a Medical Records Clerk for the Medical Records Branch. Her tenacity, and mission-first attitude enabled her to scan over 200 inches of sensitive medical documentation into patients' records, backdating to the year 2004, ensuring excellent patient care, timely processing of Veteran Affairs claims, and satisfactory retrieval of patients records when requested. Her work ethic proved to greatly increase the productivity of the office as well as exceed expectations of completing the daily mission.
SPC Snuffy sacrificed her personal time in order to volunteer to support her local community by becoming a member of the flu immunization campaign for 2 years. This selfless and compassionate act involved countless hours of preparation and documenting to ensure maximum participation from the LRMC Staff. She helped to document over 10,000 patients per year, to include military personnel and civilians. With this act, she was recognized and praised by many officers who witness her dedication to serving each patient.
SPC Snuffy dedicated countless hours to assisting with the anit-bullying campaign for the Landstuhl Elementary and Middle School. She impacted as well as inspired students and staff with writing and performing an anit-bullying skit for over 500 people. This not only displayed her moral courage but her will to go above and beyond to intercede for individuals both in and outside of the organization.
SPC Snuffy' s vocal talents led her to be highly sought after and selected over ten times by senior NCOs and Officers. She utilized her talents to sing both the American and German National Anthems for a variety of formal functions and ceremonies throughout the organization, to include change of command ceremonies, equal opportunity training events, and change of responsibility ceremonies. Her gift gave her the platform to nobly represent her division and company, setting herself well apart from her peers.
Patient Administration Specialist
During NTC Rotation, SPC C was a major factor in C Company's success during the patient administration at Weed Army Community Hospital. SPC C was a valuable asset in providing information management, technology and services to support the USA MEDDAC mission. His attention to detail ensured timely patient statuses and daily updates to the WACH Commander on admissions and discharges, and also facilitated the successful tracking of all medical treatment rendered on the NTC by rotational assets. This information, in turn, assisted the C Company command in better planning for future training.
Patient Administration Clerk
SPC Goodman's leadership and take charge attitude developed a sense of teamwork, loyalty, and initiaive in her subordinates. Her enthusiasm and dedication inspired her peers and subordinates to exceed standards and accomplish all missions.
SPC Goodman demonstrated exceptional ability to learn new tasks in support of 352 Combat Support Hospital Unit Supply.
SPC Goodman showed dedication to duty and his fellow soldiers through the quality of his service and keen sense of detail when completing tasks that support the overall readiness of the unit.
NCOIC, Patient Administration Division
For meritorious service from 01 August 20XX to 31 August 20XX culminating with Kenner Army Health Clinic as a Noncommissioned Officer In Charge, Patient Administration Division, Kenner Army Health Clinic, Fort Lee, VA. Throughout her years of service, Sergeant Pozzi has distinguished herself by exceptional duty performance in positions of importance and responsibility. During her career, Sergeant Pozzi demonstrated extraordinary leadership, technical, and training skills thereby enhancing the readiness of numerous units in the total army. Her career has been marked by true professionalism and dedication and reflects great credit upon herself, Kenner Army Health Clinic, North Atlantic Regional Medical Command, and the United States Army.
Patient Administration Specialist
Developed the Tripler policy for the transition of in- and out-processing Soldiers with Behavioral Health histories. In addition, he briefed all personnel on the new procedures in preparation for the scheduled Inspector General Inspection. This new practice benefits all incoming and out-going Soldiers and ensures Tripler's compliance with MEDCOM policies.
SPC Kalbo directed the relocation of USAHC Katterbach PAD section with over 7,000 records in one day to facilitate immediate start of the clinic construction project
Volunteered for joint POW/MIA accounting mission in Vietnam for 45 days to relocate U.S. service members' remains.
Provided Admin services for detachment of MPs; only medic assigned to the Platoon; provided medical coverage for all members
Meritorious service while serving as Flight Chief, Patient Administration Division, 455th Expeditionary Support Squadron, 455th Air Expeditionary Wing, Bagram Airfield, Afghanistan from XXXXXXXX to XXXXXXXX. During this period, Sergeant Wilbur A. Kellog led the theater of operation's busiest Patient Administration Flight, guiding twelve Soldiers and Airmen and ensuring the flight provided superior medical care for and patient tracking of 65,000 International Security Assistance Force war fighters. To support this critical role, he developed a tracking program which resolved 2,000 data errors, guaranteeing less than 2 percent data inaccuracies for over 1,000 surgeries, 300 Aeromedical evacuation missions, 9,000 outpatient visits, and 1,100 patient admissions, directly contributing to Craig Joint Theater Hospital's 99 percent survival rate. In addition, he single handedly completed 88 extensive biometric scans and coordinated scanning for 100% of all required patients and visitors, subsequently assuring security for 360 patients and staff. Further, Sergeant Kellog guided the discharge and evacuation decisions for over 700 patients by streamlining over 400 reports for which he validated data and distributed to Task Force Medical Offices and Air Force Central Command three times a day. Finally, Sergeant Kellog recognized 20 members of the Task Force Medical-East for their superior performance, coordinated 23 volunteer actions, and authored scripts as the group level Performer of the Month point of contact for three successive months. Sergeant Kellog's professionalism and dedication reflects great credit upon himself, the 455th Air Expeditionary Wing and the United States Army.
